![]() We shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery or incorrect postal address given. Please be aware that if the delivery docket is signed received in “Good Order or Condition” the liability of any damages passes to you the consignee. If upon opening the package you find damage to the items please refer to our returns policy. You are required to check items upon delivery for any obvious signs of damage which may have occurred during transit. If upon delivery you notice an item is damaged (noting some minor damage can occur to the packaging/box, this is unfortunately not uncommon during transit) or not as described please do not open it, you are required to reject delivery by the driver to which you will need to contact our Customer Service Team within 24 hours (with photographic evidence of the package/item) to arrange re-delivery. ![]() ![]() If an item is returned to us due to incorrect information or a missed delivery the redelivery fee and/or return fee we on-charged. ![]() If you have not checked the Authority to leave checkbox the delivery will be taken back to the depot and a new attempt will be made, most of our delivery partners offer additional deliveries but some items may incur an additional fees (depending on the couriers used). You can request an authority to leave by checking the optional box on the cart page and/or include delivery notes for the courier.įor any missed deliveries due to ‘no one being available at the delivery address’ at the expected time the order will be left at your requested location if you have given Authority To Leave without a signature. ![]()
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